r/msp for B2B sellers
249,676 members · rules and posts checked 17 October 2026
r/msp is a community for Managed Service Providers, with 249,676 members. Sellers can take part, but the rules are strict. Vendors may participate, and any product or service promotion has to stay in the Weekly Promo thread. Vendors are expected to say who they are when promoting.
Buyers here often ask for recommendations on MSP software, cybersecurity tools, cloud and infrastructure management, domain management, connectivity, consulting partners, hiring help, contract and renewal support, and even acquisitions of MSP client books. Many requests compare vendors, features and pricing.
Self-promotion: strict
Vendors may participate, but product promotion, service promotion, and webinars must stay inside the Weekly Promo thread. Vendors are expected to identify themselves, and promotional posts outside the designated thread are removed.
1Technical Support Request
Do not post technical support requests here.
2Repeated question
Avoid reposting common questions; search first and make posts specific.
3Vendor Promotions and Webinars
Vendor promotion and webinars are only allowed in the Weekly Promo thread, and vendors should identify themselves.
4No personal attacks or inflammatory language
Keep discussions professional and avoid personal attacks or inflammatory language.
5Tax and legal questions are not allowed.
Do not ask for or provide tax, legal, MSA, or contract advice.
6VoIP questions outside of MSP programs.
Do not post VoIP questions unless they relate to MSP programs.
7Security Disclosure
Follow responsible disclosure practices when posting security issues.
8No Surveys, Market Research, etc...
Do not post surveys, market research, or similar requests.
9Posting Requirement (Karma)
You need at least 50 subreddit comment karma before creating posts.
Summarised from the community's posted rules on 17 October 2026. Moderators change rules; read the current rules before you post.
What buyers ask for here
Sample requests from public posts, paraphrased and anonymised, found 17 October 2026.
- “MSP seeks an alternative ITDR product and is comparing several options, with pricing for small customer environments being important.”
- “Consulting firm wants a PSA/RMM platform with strong project-management features alongside ticketing, remote management, and asset tracking.”
- “Provider wants recommendations for client domain-management solutions after experiencing an unauthorized domain transfer.”
- “Looking to hire a technician for remote-hands work at a small retail site, including router replacement and wireless checks.”
- “Seeking a replacement for a widely disliked accounting SaaS platform, with security as a consideration.”
- “Small MSP is looking for an AI consultant partner for training, use-case discovery, and advanced AI advisory work.”
- “Company needs an internet-connectivity option for about 20 phones while a delayed fiber installation is pending.”
- “Small infrastructure team wants lower-cost alternatives to a cloud-security platform for AWS, Kubernetes, and containers.”
- “Seeking a sales contact to help negotiate and correct a large firewall renewal and co-term agreement.”
- “MSP wants to acquire a recurring-revenue client book from small providers looking to exit.”
Of 126 recent posts we checked, 17% read as someone looking to buy or hire. How we collect this
Who it suits
Good for
- MSP-focused cybersecurity vendors (EDR, MDR, ITDR, email security)
- PSA, RMM, monitoring, and IT operations software
- Network infrastructure, cloud-management, and Microsoft 365 tools
- Specialized MSP consultants and channel-focused service providers
Less useful for
- General consumer products
- Residential IT services
- Unrelated non-IT B2B offerings
How to take part without getting removed
- Keep product promotion, service promotion, and webinars inside the Weekly Promo thread.
- If you are promoting as a vendor, identify yourself.
- Do not post technical support requests.
- Keep discussions professional and avoid personal attacks or inflammatory language.
- Do not ask for or provide tax, legal, MSA, or contract advice.
- Do not post surveys, market research requests, or similar content.
What a good reply looks like here
A good reply sticks to the buyer's requirements, offers useful evaluation criteria, stays professional, and doesn't promote anything outside the Weekly Promo thread.
Sample reply: For small customer environments, I would compare the options on detection coverage, identity-provider integrations, response workflows, reporting, deployment effort, and total cost at low seat counts. Since pricing matters a lot here, ask each vendor for examples based on your typical customer size, and check for minimum commitments that can hurt smaller deployments. Before deciding, it also helps to compare how each product handles identity monitoring, alert quality, and investigation workflows.
When to skip r/msp
This community usually isn't worth the effort if you sell general consumer products, residential IT services, or non-IT B2B offerings. It's also a poor fit if your approach depends on promoting products or services openly outside the Weekly Promo thread.
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